Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you request a quote, contact us, or use our services. This may include your name, email address, phone number, postal address, and details about your project requirements.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and complete transactions
- Send you technical notices and support messages
- Communicate with you about products, services, and events
- Monitor and analyze trends and usage
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:
- Service providers who assist in our business operations
- Professional advisers such as lawyers and accountants
- Regulatory authorities when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Erase your personal data
- Restrict processing of your personal data
- Data portability
- Object to processing
7. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.
9. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16 without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us using the information provided on our website.
Last updated: January 2024